Our certified restoration experts are trained to deal with water removal emergencies, and they will contact you within 15 minutes of your initial call. They will also advise you how to minimize the water damage until our crew arrives. We are locals and we have almost 15 years of expertise dealing with Water Damage Drying, Water Damage Cleaning, Flooded basement cleanup, Water Removal and all the related services. in San Diego CA, 91911

Certified Restoration: What Does It Really Mean When They Say Certified?

The ultimate goal of this industry is to bring your life back to normal so you can get on with your day. But what does restoration service mean, and what makes these people certified?

What is Restoration Service?

Certified Restoration Services are a full-service water, mold, fire, and smoke damage restoration company. It covers all of these services, whether you need one or more. For example, with fire damage,  you may need water damage restoration after the fire was put out. Your home may have both fore, water, and smoke damage, requiring all restoration services to get your property back to its former condition.


What exactly does a company mean when they say they are “certified”? Because the term has become so overused, it has lost its meaning for many people. What does it really mean to be “certified”?


The simple definition of the word is: to have received formal training and official recognition that one possesses a particular skill or meets a certain standard of excellence.


When a restoration company claims that it is certified, what are they saying? What is the basis for their claim?

In the restoration industry, most certifications are issued by third party organizations with no ties to the company receiving the certification. There are two main groups which offer these certifications:  The Indoor Air Quality Association (IAQA) and The Institute of Inspection Cleaning and Restoration Certification (IICRC).


The IICRC standards require technicians to go through at least two years of on-the-job training, but most certified technicians have more than five years of experience in water damage restoration before earning their certification.


When a company is certified in the industry, it means that they have met all the requirements to be considered one of the best in their field. This would include training and education necessary, use of specialized equipment and tools as well as having an established good reputation with customers. 

Certifications, Ratings, and Awards

What does a certified restoration company do?

A certified restoration company will clean up any water damage, fire and smoke damage, mold, sewage, or any other type of damage that occurs in your home. They have special equipment and products to get your home back to normal ASAP. They are also very knowledgeable in how to fix any structural damages that may have occurred as well.


Eliminate Mold and Mildew


They will dry out any water or moisture left over after a flood, so you don’t get mold or mildew growing in your home. The technicians will come in with high-powered fans, dehumidifiers, and air scrubbers that help get rid of any extra moisture in the air, as well as any bad smells that may have come along with it.

If you had a fire or smoke damage from a house fire or cigarette smoke, then they will use special products and equipment to get rid of these smells as well.


Gives You Peace of Mind


When you have water, fire, or mold damage in your home, you may be in a state of panic. You want to act immediately and do whatever it takes to get the situation under control and prevent further damage.


Walk You Through the Claims Process


That is precisely why choosing a certified restoration service is so important. They will walk you through the process every step of the way. In some cases, they are experts at the insurance claims process and can help you navigate through your claim. They know it is an extremely stressful time and having someone to help you get through the process as easily as possible is a big relief.


As a consumer, you have the right to know what you are getting when you pay for restoration services. This is especially true when it is your home that has been damaged by water or fire. You have the right to know who will be working in your home, what kind of training they have received, and whether they are certified to perform a professional restoration job. You owe it to yourself to hire the best in the industry to restore your home.

Excellent Customer Service


The certified restoration team is dedicated to providing excellent customer service as well as consistently working to improve the quality and efficiency of their services. They will be available 24/7 to address your questions and concerns as they arise.

If you’re ever in need of a professional restoration service, be sure to ask as many questions up front as you can. It helps to know all your options, as well as what to expect from the restoration process itself. The goal of restoration services is to get your property back to livable condition, and let you get back to life as it was before the event happened.




We respond to emergencies 24 hours a day, 7 day a week, 365 days a year. Highly trained technicians are ready to respond now to your call.



We will inspect the damage to ceilings, walls, floors and other parts of your property FREE of charge. We use state-of-the art infrared cameras and moisture monitors to find all areas of damage, even if they’re hidden.



We will move belongings to a dry place. If the damage is extensive, we will carefully pack and inventory the items for safe-keeping until your property is restored



We will ensure your property is completely dry by placing fans and dehumidifiers anywhere the structure is wet. For more severe damage, we may also remove drywall, flooring, and other material that is beyond repair.



After ensuring your property is dry, we will work with you to restore it to its pre-damage condition and return your belongings to get you BACK TO NORMAL.



We have helped thousands of customers navigate the insurance claim process for water damage.


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Hello 👋 Xpress Restoration is San Diego’s trusted provider for water damage restoration, fire damage repair and mold removal services.