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  • Shut the water off at the source or at the main.
  • Remain calm. Give us a call at (800) 625-9773 and we will have one of our trained professionals dispatched to begin the dry out process.
  • Open windows and doors until our professional arrives onsite.
  • Ensure the electrical breaker is off. Unplug and remove any small electrical units that are in contact with wet flooring.
  • Put aluminum foil under the legs of wood or antique furniture that are in contact with wet flooring.
  • Raise draperies and pin-up upholstered furniture skirts.
  • Remove any paper products such as books and newspapers that may cause staining to flooring. Be sure to look under furniture desks and beds.
  • Remove potted plants that are in contact with wet flooring.
  • Remove any furniture that is not too heavy into areas with no water damage. This will help prevent rusting or staining


  • Use the vacuum cleaner to clean the water up.
  • Throw away damaged contents until photographed and documented.
  • In event of water losses with mold or sewage do not cross contaminate by tracking in and out of the affected area.
  • Attempt to mitigate the damages yourself by trying to dry the structure with household fans.
  • Unfortunately water can cause severe damages that are not foreseen without proper moisture detecting instruments and drying equipment improper drying can lead to further damages.