Do’s

Shut the water off at the source or at the main.
Remain calm. Give us a call at (800) 625-9773 and we will have one of our trained professionals dispatched to begin the dry out process.
Open windows and doors until our professional arrives onsite.
Ensure the electrical breaker is off. Unplug and remove any small electrical units that are in contact with wet flooring.
Put aluminum foil under the legs of wood or antique furniture that are in contact with wet flooring.
Raise draperies and pin-up upholstered furniture skirts.
Remove any paper products such as books and newspapers that may cause staining to flooring. Be sure to look under furniture desks and beds.
Remove potted plants that are in contact with wet flooring.
Remove any furniture that is not too heavy into areas with no water damage. This will help prevent rusting or staining

DON’Ts

Use the vacuum cleaner to clean the water up.
Throw away damaged contents until photographed and documented.
In event of water losses with mold or sewage do not cross contaminate by tracking in and out of the affected area.
Attempt to mitigate the damages yourself by trying to dry the structure with household fans.
Unfortunately water can cause severe damages that are not foreseen without proper moisture detecting instruments and drying equipment improper drying can lead to further damages.