Who We Are: Understanding Our Mission and Values at Xpress Restoration
At Xpress Restoration, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website or services.
Information We Collect
We may collect your name, email address, phone number, and any other information you provide when contacting us, scheduling a service, or submitting forms on our site.
How We Use Your Information
We use the information to:
Respond to your service inquiries
Send updates, confirmations, or important communications
Improve our services and customer experience
📵 Mobile Phone Data
We do not share mobile phone numbers with third parties or affiliates for marketing or promotional purposes.
💬 Comments
When visitors leave comments on the site, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to help detect spam.
An anonymized string (a hash) created from your email address may be shared with the Gravatar service to check if you are using it. After comment approval, your profile picture may be publicly visible next to your comment.
🖼 Media
If you upload images to the website, please avoid including location data (EXIF GPS). Visitors may download and extract this data from your uploaded content.
🍪 Cookies
If you leave a comment, you may opt-in to saving your name, email, and website in cookies for convenience. These cookies last for one year.
When visiting our login page, a temporary cookie checks if your browser accepts cookies—this contains no personal data and is discarded after closing your browser.
Login cookies last for two days (or two weeks with “Remember Me”). Screen preference cookies last for one year. Editing or publishing an article will also set a cookie, which expires after 1 day.
🔗 Embedded Content
Our website may feature embedded content (e.g., videos, articles, images) from third-party websites. Embedded content behaves exactly as if you visited the other site directly. These websites may collect data, use cookies, or track your interactions—especially if you’re logged in to that platform.
🔄 Who We Share Your Data With
If you request a password reset, your IP address will be included in the reset email.
🕒 Data Retention
If you leave a comment, we keep the comment and metadata indefinitely to recognize and approve follow-ups automatically.
If you register on our website (if available), we store the personal info you provide. You can view, edit, or delete your data at any time (except for your username). Site admins can also see and modify user information.
✅ Your Rights
If you have an account or have left comments, you can request an exported file of the personal data we hold. You can also request deletion of your data. This excludes data we must retain for legal, security, or administrative purposes.
📤 Where Your Data Is Sent
Visitor comments may be checked by an automated spam detection service.
If you have any questions about this policy, contact us:
📧 info@xpress-restoration.com
📞 (619) 354-7722
🌐 xpress-restoration.com