Water Damage Emergency Tips
What You Can Do Until Help Arrives
After any water damage situation, your primary focus should be safety:
- Is it safe to stay in the house?
- Electrical and “slip and fall” hazards are some of the most prevalent concerns.
- Only do activities that are safe for you to perform.
- Wet materials can be VERY heavy-be careful!
What To Do After Flooding
- Remove excess water by mopping
and blotting. - Wipe excess water from wood furniture after removal of lamps and tabletop items.
- Remove wet upholstery or carpets as necessary, using aluminum foil or wood blocks between furniture legs/carpet (only when open windows will not suffice).
- Turn air conditioning on for maximum drying during summer months.
- Gather loose items from floors; remove art objects to a dry place.
- Gather colored rugs & hang furs/leather goods if possible—but don’t leave them there where they’ll become soiled again with new moisture droplets forming over time once removed from carpeting surfaces)
What NOT To Do After A Flood
Don’t leave wet fabrics in place-hang coloured articles instead),
Don’t use your household vacuum cleaner to suck out standing pools of fluid (this disperses contaminants into his clean areas).
Don’t use television or other household appliances.
Don’t turn on ceiling fixtures if the ceiling is wet, and keep out of rooms where ceilings are sagging.
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Water Damage: What We Do
emergency Response
We respond to emergencies 24 hours a day, 7 day a week, 365 days a year. Highly trained technicians are ready to respond now to your call.
INSPECT THE DAMAGE
We will inspect the damage to ceilings, walls, floors and other parts of your property FREE of charge. We use state-of-the art infrared cameras and moisture monitors to find all areas of damage, even if they’re hidden.
SECURE FURNITURE & BELONGINGS
We will move belongings to a dry place. If the damage is extensive, we will carefully pack and inventory the items for safe-keeping until your property is restored.
DRY OUT
We will ensure your property is completely dry by placing fans and dehumidifiers anywhere the structure is wet. For more severe damage, we may also remove drywall, flooring, and other material that is beyond repair.
RESTORATION
After ensuring your property is dry, we will work with you to restore it to its pre-damage condition and return your belongings to get you BACK TO NORMAL.
INSURANCE CLAIM SUPPORT
We have helped thousands of customers navigate the insurance claim process for water damage.
Certified Water Extraction, Cleanup, Drying, Repair & Restoration. 24-Hour Service.
WHAT OUR CLIENTS SAY ABOUT US
Leo and Gil are very helpful and responsive when helping me to rebuild my burnt property. The result is very good, highly recommended
I can’t say enough good things about their flood damage restoration services. When an intense thunderstorm hit our house, creating severe water damage, Xpress Restoration was there to rescue the day. Their crew worked tirelessly to remove the water, fix the damage, and return our home to its original condition. Xpress Restoration’s crew is knowledgeable, dependable, and genuinely concerned about their clients. I’m quite satisfied and grateful for their outstanding service.
When my house was flooded, they reacted immediately and efficiently. Their team worked tirelessly to remove the water, dry the affected sections, and restore my home to its previous condition. Their professionalism, competence, and attention to detail wowed me. I strongly suggest their services for any disaster cleanup or water damage restoration needs.
When a water pipe burst in our office, we were concerned about the damage it would do. However, Xpress Restoration arrived quickly and took command of the issue. Their team was extremely professional and educated, assisting us through the entire process. They quickly dried and repaired our workplace, causing minimal inconvenience to our activities. Xpress Restoration exceeded our expectations, and we highly recommend their emergency water damage services.
Their rapid reaction and efficient repair methods exceeded my expectations. They worked tirelessly to remove the water, dry the afflicted areas, and avoid future damage. Their attention to detail and dedication to client happiness were admirable. I am appreciative for their assistance and would strongly suggest them for any disaster cleanup requirements.
I recently experienced a water damage emergency in my home, and Xpress Restoration came to my rescue. Their team arrived on time, and their professionalism was immediately apparent. They efficiently assessed the damage and began the restoration process. The staff at Xpress Restoration was thorough, detail-oriented, and meticulous in their work. I’m really happy with the results and wouldn’t hesitate to recommend their emergency water damage services to others.
I had an excellent experience with them. When my property sustained water damage as a result of a strong storm, their staff responded quickly and professionally to restore my home. They worked hard to remove the water, dry out the affected sections, and return the property to its previous state. The crew was really professional and paid close attention to every detail. I am quite pleased with their services and would enthusiastically suggest them.
I can’t thank you enough for the great water damage restoration and flood damage services you supplied. When my property was flooded, your team responded quickly and took action. You expertly handled the water extraction, thoroughly dried the injured areas, and returned my property to its prior condition. Your professionalism, expertise, and attention to detail were outstanding. I heartily recommend Xpress Restoration for their excellent services.
When a water pipe burst in our office, we were worried about the damage it would cause. However, Xpress Restoration arrived promptly and took charge of the situation. Their team was highly professional and knowledgeable, guiding us through the entire process. They efficiently dried and restored our office, ensuring minimal disruption to our operations. Xpress Restoration exceeded our expectations, and we highly recommend their emergency water damage services.
When a water leak caused significant damage in my basement, Xpress Restoration was quick to respond. Their team arrived with all the necessary equipment and skillfully restored my basement to its original condition. The dedication and professionalism displayed by the Xpress Restoration staff were exceptional. Thank you for a job well done!
The team at Xpress Restoration provided top-notch flood damage services. When we had a pipe burst in our kitchen, causing extensive water damage, they were our first call. The staff arrived quickly and handled the situation with great expertise. They removed the water, dried the affected areas, and restored our kitchen to its previous state. The Xpress Restoration crew was friendly, skilled, and truly dedicated to their work. I’m incredibly thankful for their exceptional service.
I recently hired this water damage restoration service and was impressed by their professionalism and efficiency. When a leak caused water damage in my living room, their team arrived promptly and quickly assessed the situation. They used advanced equipment to remove the water and thoroughly dried the affected area. The staff was courteous and knowledgeable, providing excellent customer service throughout the process. I highly recommend their water damage restoration services.
I recently had a water damage emergency in my basement, and Xpress Restoration provided outstanding service. From the moment I contacted them, their staff was prompt and attentive. They arrived at my home equipped with the necessary tools and immediately started the restoration process. The team at Xpress Restoration worked efficiently to remove the water and ensure that no further damage occurred. I’m thoroughly impressed with their professionalism and highly recommend their emergency water damage services.
I recently had a water damage emergency at my home, and Xpress Restoration came to the rescue! Their team was incredibly prompt and professional. They quickly assessed the damage and got to work right away. The staff at Xpress Restoration is highly skilled and knowledgeable, and they handled the flood damage with efficiency. I’m grateful for their exceptional service and would highly recommend them to anyone in need of emergency water damage services.
I recently experienced a water damage emergency in my home, and Xpress Restoration came to my rescue. Their team arrived promptly, and their professionalism was evident from the start. They efficiently assessed the damage and began the restoration process. The staff at Xpress Restoration was thorough, detail-oriented, and meticulous in their work. I’m highly impressed with the results and wouldn’t hesitate to recommend their emergency water damage services to others.
I had an outstanding experience with them. When my property suffered water damage due to a severe storm, their team arrived promptly and efficiently restored my home. They worked diligently to remove the water, dry the affected areas, and restore the property to its original condition. The staff was highly professional and attentive to every detail. I am extremely satisfied with their services and would recommend them without hesitation.
I had an excellent experience with Xpress Restoration when I needed emergency water damage services. From the moment I called, their team was responsive and attentive. They arrived at my home promptly and immediately got to work. The staff at Xpress Restoration is professional, efficient, and detail-oriented. They left no stone unturned in restoring my property to its original condition. I’m extremely satisfied with their service and would happily hire them again.
I had an amazing experience with them. When my home was flooded due to a burst pipe, their team arrived quickly and efficiently restored my property. They removed the water, dried the affected areas, and even helped with the insurance claim process. The staff was professional, knowledgeable, and friendly throughout the entire restoration process. I highly recommend their water damage restoration services.
I had a fantastic experience with them when I needed flood damage services. Their team was extremely efficient and well-organized. They arrived promptly and worked tirelessly to mitigate the damage caused by the flood. The staff at Xpress Restoration is skilled, friendly, and truly dedicated to their craft. They went above and beyond to ensure that my home was restored to its original condition. I’m incredibly grateful for their expertise and highly recommend their services.
Greetings to the amazing staff I recently had a water damage emergency, and their team was a true lifesaver. They responded quickly, assessed the damage, and immediately got to work. The staff’s attention to detail and thoroughness in restoring my home were truly remarkable. I’m incredibly impressed with Xpress Restoration’s emergency water damage services. Thank you for your outstanding work!
Unfortunately I have had some bad experiences with some of the upper management in this business. I look at them as very greedy & poor communicators.
After a flood damaged our condo, we called Xpress Restoration, and they did an outstanding job for us! Xpress Crew did a fantastic job of keeping us informed at every stage of the process, keeping us apprised of what the team was working on, and providing estimates for how long it would take. Thank you so much; their assistance was outstanding.
Xpress Restoration came to the rescue when four rooms of our home, a hallway, and a coat nook were flooded this week. The Crew arrived about 30 minutes after I had called to schedule an inspection. Leo was kind, polite, and professional, and got right to work assessing the damage and pulling out wet carpet padding. He set up drying fans and promised his crew would be at our house the next day to finish the clean-up. I appreciate the communication and promptness. Leo has also been very patient in answering all of our questions, and he’s left us feeling reassured that our home will soon be back to normal. I highly recommend them.
We contacted Xpress restoration during an emergency at our condo rental property where we had massive water damage. Their team was on top of it immediately, even though we contacted them at 10 pm as the situation was occurring. Throughout the work, they were in communication with us every step of the way and were always available when we had questions. They helped us through dealing with insurance and gave us peace of mind throughout our claims process. I cannot recommend them enough! They did an outstanding job, and we were so pleased with the finished outcome once the job was completed.
I am so glad I choose these guys to help me during a time of crisis. They were able to come out immediately when we had a leak and we’re very honest from start to finish. Honest, quick, and ON TIME. I would 100% recommend them. Had a great experience with both Leo over the phone, and Omar, who came to my home for the inspection. Thank you!
Our room was leaking, and I don’t know what to do or how to get someone to fix it. I called Xpress to assess the damage for free. Omar identified the source of the leak and even made sure I understood what to do. I am very grateful to them for the peace of mind they have given me! Leo from Xpress and his team did a great job! They were responsive, prompt, professional and made my home feel safe even during flood cleanup. Definitely recommend working with this team!
Xpress Restorations fixed my water-damaged kitchen. They were very professional and helpful. We suffered water damage and had the entire kitchen replaced. The team was quick and efficient. It was difficult to keep up with them as they chose materials to install, since they were so fast! I would recommend them again. We are delighted with our new kitchen.
Xpress Restoration serviced my home after a leak caused substantial damage in several rooms. They inspected the damage and got my home dry in a few days. Your team relieved our stress and provided excellent service and communication. Thank you so much.
I just wanted to say thank you. Leo was very helpful from the begging, I was very stressed about the damage and what to do and He walked me through the process and explained me everything over the phone before sending the team. The team arrived quickly; The best choice I could make. We fixed the water problems efficiently and easily, were very nice and the price was good highly recommend.
I’m a frequent phone dropper, and screen cracker. I’m from out of state.
Express restoration came through when we needed them. Leo was very helpful with our needs. These guys are highly recommended and would use them again if needed. Thank you guys, and a big thank you to Leo.
Leo and his team did a fantastic job restoring our water damaged home. He was always l responsive and set my expectations and exceeded them. We were lucky to have a great professional team to work with. They did our dry wall, fixed up our flooring and managed moving our clutter out of our living room while doing all the restoration.
I used Xpress for a flood that I had in my bathroom. They responded quickly to my call and showed up with all the necessary equipment. They returned daily to check on the progress. Their prices are competitive as well. I would definitely recommend Leo and his team to anyone needing restoration services.
I woke up to a flood due to my water heater. Leo’s and his crew came to my rescue. Excellent customer service, above all, they are kind and genuine. They educated me and kept updating me on the progress. They are truly amazing, they worked very well coordinating restoration of my condo with my contractor, and insurance. I felt special and well taken care of. The guys also made sure that my neighbor was not affected by the flood. They inspected her condo to make sure that her walls were dry.
Recently I had major water damage. Xpress with their team of professionals combined a repair with a new kitchen remodel. This extensive remodel was completed on time and exceeded my expectations. Any small problems were handled with professional courtesy. My kitchen is beautiful!! The cabinets were refinished and look like new. The team was honest and reliable with exceptional skills. Leo the owner stands behind his service, and that is a major selling point for me. I highly recommend Xpress.
A leak in our room has caused a lot of damage, and I don’t know how to repair it. I was able to get Xpress to come out and assess the damage for no charge thanks to Omar. Leo and his team from Xpress did an excellent job. They provided me with the peace of mind I needed when dealing with the flood cleanup. They were effective, prompt, professional, and made me feel safe as they worked. I highly recommend working with this firm.
Everything was handled professionally and quickly when I had a water leak and flooding issue. From dealing with insurance paperwork to finishing the job, everything was handled well and in a timely manner. Everything was up-to-date, and Leo ensured me everything the whole way through, so that I wouldn’t worry or stress. I’ve continued to suggest his firm to friends and family for future reference.
Xpress is a top-notch service provider in San Diego. They are one of the finest. I used Xpress for a water cleanup at home. Xpress saved my home. The team was very efficient and professional. Leo and his crew are outstanding representatives of the restoration industry.
My experience with Water Mold Fire Restoration was excellent. Xpress were great to deal with, came by my place around 7:30AM to do an estimate as scheduled. They explained the whole mold remediation process and their pricing was very transparent and better than the other restoration companies I had contacted. Likewise, they were very punctual in responding to questions and the team showed up on time for the work. The team did a great job with the mold remediation and cleaned up well afterwards.
Everything was handled professionally and quickly when I had a water leak and flooding issue. From dealing with insurance paperwork to finishing the job, everything was handled well and in a timely manner. Everything was up-to-date, and Leo ensured me everything the whole way through, so that I wouldn’t worry or stress. I’ve continued to suggest his firm to friends and family for future reference.
Xpress is a top-notch service provider in San Diego. They are one of the finest. I used Xpress for a water cleanup at home. Xpress saved my home. The team was very efficient and professional. Leo and his crew are outstanding representatives of the restoration industry.
I woke up to a flood due to my water heater. Leo and his crew came to my rescue. Excellent customer service, above all, they are kind and genuine. They educated me and kept updating me on the progress. They are truly amazing, they worked very well coordinating restoration of my condo with my insurance. I felt special and well taken care of. The guys also made sure that my neighbor was not affected by the flood. They inspected her condo to make sure that her walls were dry.
I was referred to Xpress when my water heater in the garage exploded and water leaked into the wall. Leo came in, explained everything in detail, and checked the walls and floor for wet spots. All the staff are very polite, always on time and kept the place clean. In the end they did a great job and if I needed them I would definitely use them again (I hope I don’t!). Before hiring a flood restoration service in San Diego, I highly recommend talking to Leo at Xpress.
Our room was leaking, and I didn’t know what to do or how to get someone to fix it. I called Xpress to assess the damage for free. Omar identified the source of the leak and even made sure I understood what to do. I am very grateful to them for the peace of mind they have given me! Leo from Xpress and his team did a great job! They were responsive, prompt, professional and made my home feel safe even during flood cleanup. Definitely recommend working with this team!
What a team! These guys at Xpress really know what they are doing and talking about. They work efficiently and kept us updated every step of the way. I couldn’t ask for a better team to handle the cleanup and repairs to our home. I would definitely recommend their services to any and everyone. The pricing is very competitive and work is high quality. I strongly recommend Xpress!!!
My parents had an electrical fire at their house, luckily they weren’t home. Leo from Xpress Restoration was referred to me by my agent and I’m grateful for being introduced to him and his company. His entire team was extremely helpful and patient, Leo is very knowledgeable and you can tell he’s been doing this for years, he’s very passionate about helping people and he demonstrated that through your the entire fire damage repair process l, he helped my parents get their property back to normal and his team exceeded our expectations. I’d highly recommend Xpress for any large fire damages to your property, these guys are the best. Thank you Xpress
I needed water removal and cleanup due to a burst pipe and my neighbor referred Xpress Restoration to me, Kevin arrived within about minutes of the call, and promptly got to work extracting the water from my tile floors. Kevin was friendly and professional, explaining the process and what I could expect. I appreciate the prompt, professional service and would recommend Xpress for water removal and cleanup.
The project leads were responsive to our questions, concerns, and adjustments throughout the duration of our kitchen remodel. Projects almost always have unexpected hiccups, so the willingness of the team to engage in frequent communication to ensure the outcome matched our original vision was much appreciated.
I am so grateful for finding Xpress Restoration for my kitchen restoration! I had a flood disaster and their process was wonderful. My technician Omar was very personable and professional, and I felt comfortable and confident with him. Omar kept me informed every step of the process and worked with my insurance to make sure I didn’t have to do anything. They know what they’re doing, and I can’t recommend them enough!Leo’s and his team on the Xpress fix are a great team. When any water damage and drying needs to be performed, they get the job done. Happy with the work they did and the future of the company! I would recommend them anytime! Thanks
LOOK NO FURTHER! I had a horrible experience with a different water damage company so decided to call Xpress for the restoration. Leo and his team are not only professional, they are honest and detailed in their work. Highly recommended, hire them you won’t regret it!
Thank you Leo and the team at Xpress Restoration, from start to finish they provided excellent service. I had water flood damage in my home and they showed up the very same day I called to help. The team is experienced, professional and thorough with their work which made it stress free. They are great at communicating every step of the restoration process as well. I would definitely recommend to anyone in need of their services.
Xpress Restoration was great! They were recommended by a friend and their service exceeded expectations. I had water damage and had to move fast. Since I met with Leo and his team, they were very thorough, professional, extremely honest (which I appreciated) as they set very realistic expectations from the start and also offered great guidance on how to work with my insurance provider. The quality of work was great! I would highly recommend them and will definitely call them again if needed.
Leo is amazing, patient and very knowledgeable. My fathers hot water heater burst and flooded the garage and part of the house. Leo came out and quickly went to work. He helped me navigate the insurance red tape and was extremely patient as we had to jump through many hoops with the ins. He did an amazing job would recommend definitely use again.
Had a water supply bust and flooded my kitchen and living room. Called Xpress Restoration and they were professional and prompt. Assured me everything was going to be fine and with a dry out and water damage restoration, I didn’t have to do nothing but let these guys handle everything with my insurance. Great experience, definitely back this company.
These guys were extremely helpful, honest, thorough and friendly. I wanted a second opinion on a remediation job that I thought was poorly done. I assumed they’d put together a proposal for redoing the job. Instead, they were thorough in their inspection and ended up telling me they didn’t think it needed to be redone, showed me why, explained everything to me, didn’t rush, asked what questions I had, and they didn’t charge me a dime for their time. I’d call this company again in a heartbeat.
The team at Xpress Restoration did a great job with a water leak in our bathroom that caused mold. The team is very professional, works quickly, Leo’s very communicative with all the steps of the repairs. Thanks, Xpress Restoration! If you are ever in need of any Water Damage Restoration like this, contact them!
I had flood damage in my property and I decided to hire Xpress Restoration for the drying process and mitigation. Since day one there where very professional. They explained all the process and what to expect. Leo was always available to me on the phone whenever I had questions. Xpress Restoration did a wonderful job! Would definitely recommend them to anyone. Thank you so much Xpress Restoration and Leo’s crew.⚡
There is no one else I would recommend than Xpress Restoration! I was in communication with Leo and his communication was fast, efficient and he made everything easy for me! You will not regret reaching out to Xpress Resotoration!
Life savers!!! Called and told me that they will be onsite in an hr. They came in less than 30min. After 2-3 hrs, they left everything as if nothing had happened! Thank you! Will definitely use you guys again!
Leo and his team are true professionals, they provided a great service to our home. They were committed to the job we had hired for them to do and we couldn’t be more happy with their work. I highly recommend Xpress Restoration, as they are trustworthy and do great work.
On time and Leo was always willing to help and he always pick up the phone when I called. They where friendly and always ready to help. Leo thank you for all your help.
I am a second time customer with Xpress Restoration. This second time started with a pinhole leak in the ceiling above my kitchen and underneath my master. From the inspection, to the clean up, demo, insurance claims, and remodeling the process was very smooth-They do it all! Leo is just amazing to work with and wouldn’t want to work with anyone else for such a big project. I am so pleased with all the work they did, I now have a fixed pinhole leak, new luxury vinyl flooring upstairs and a brand new dream kitchen. My expectations were exceeded, I am a very happy customer. Xpress Restoration has my loyalty and I will be sure to keep referring them to all my friends and family. THANK YOU for all the hard work and dedication!
I can’t say enough about this company and all their employees. Here you are treated like family. From the start of our home inspection process through construction and follow-up, Xpress Restoration demonstrated their professionalism, expertise and exceptional customer service. It is clear that their true purpose is to ensure their client’s complete satisfaction. I 100% recommend Xpress Restoration for your next home or business improvement.
Clean professional and quick results with Leo. Always picks up the office and wick to help if there are any questions at all. I would highly recommend him to anyone in need of restoration. The crew was also very friendly and prompt. Thanks again Leo for your professionalism!!!
I had damage that was done to the side of a home I was working in. Leo was my go to guy. He was very responsive and attentive in our communication. As well as Paulina whom I first communicated with. I was very impressed with his punctuality. He said he would show up at 8:30 am and he was there by 8:25 am with his crew! As a Retired Veteran myself I appreciated his respect for my time. Leo, Thank you for your professionalism! We will definitely do more business in the future! #XpressRestoration
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Nominated as one of the Best Chula Vista Fire & Water Damage Restoration services in town.
