28 Oct What To Do When Your House Is Flooded

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Water Damage Restoration Tips: What To Do When Your House Is Flooded

When you are dealing with water damage, taking immediate action is crucial. It is recommended to create a water damage restoration checklist for hiring a contractor. It will help you determine the cost of restoration services, as well as hiring the right company to do the job.

WHY YOU SHOULD CHOOSE XPRESS RESTORATION

Free estimates & damage assessments
Emergency Response in Under 60 Minutes
IICRC Certified & Insured. BBB Accredited & A+ Rating
We Help with Insurance Claims
Full-Service Flood Cleanup Projects
We are locals and Available 24/7/365
Water/Flood Damage Restoration Specialist.
Licensed General Contractor #962604 (Gen. B)
Applied Microbial Remediation Specialist

Water Damage Restoration Checklist

1. Turn Off the Water

The first step after any type of emergency, is to be sure your surroundings are safe. If you have standing water close to electrical plugs, you need to get outside the house as quickly as possible. If you can safely turn off the water source, or stop the water from flowing (depending on the cause of the flood), then you can assess the safety of being inside the home while you wait for a cleanup crew to arrive. You’ll likely be standing in a pool of water, so be sure to wear protective equipment if possible like rubber boots, gloves, and a mask. If the water is dark or smells like sewage, don’t remain inside. Sewage is very dangerous as the microbes can carry bad bacteria.

WHAT OUR CLIENTS SAY ABOUT US

Xpress Restoration Inc. : Fire & Water Damage Restoration

4.9

Based on 102 reviews

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Farrah Collier

23:45 06 Dec 23

I am extremely pleased with the work. One had to clean up after oneself. Very polite and helpful. I strongly advise.... Outstanding work.read more

Aelx Mary

20:57 05 Dec 23

When my house was flooded, I contacted them for assistance, and they far exceeded my expectations. The team arrived on... time, fully equipped with the necessary tools and knowledge. They worked hard to remove the water, dry out the damaged areas, and restore my home. I'm blown away by their professionalism and the high quality of their flood damage services. Thank you very much for your excellent work!read more

Guillermo Avalos

02:56 29 Nov 23

an excellent company, very professional, customer service is very good

Sammy Barnes

17:46 28 Nov 23

When a flood destroyed my home, your team responded quickly and expertly. You expertly extracted the water, dried the... affected areas, and restored my home to its pre-damage condition. Your professionalism, attention to detail, and commitment to customer satisfaction were truly exceptional. I wholeheartedly recommend Xpress Restoration for their exceptional services.read more

Jo Johns

17:02 28 Nov 23

When a water leak caused extensive damage to my basement, Xpress Restoration was quick to respond. Their team arrived... with all of the necessary equipment and expertly restored my basement to its original state. The Xpress Restoration team's dedication and professionalism were outstanding. Thank you so much for a job well done!read more

Jamie Gross

23:49 27 Nov 23

I can't thank the people at Xpress Restoration enough for their excellent flood damage services. We were terrified when... our basement flooded, but their staff responded quickly and handled the situation. They worked tirelessly to remove the water and restore our property. During this stressful time, the Xpress Restoration staff was not only professional, but also caring and understanding. I'm very impressed and would give them my highest recommendation.read more

Ali Lewis

22:06 27 Nov 23

I can't thank them enough for their outstanding work. When my basement flooded, I was devastated, but their team... stepped in to assist. They worked tirelessly to extract the water, dry the area, and prevent further damage. Their expertise and attention to detail were evident in the high quality of their work. I am extremely pleased with the results and would highly recommend their services.read more

Skyler Lloyd

21:23 27 Nov 23

Thank you from the bottom of my heart for your exceptional flood damage services. They came to my aid after a severe... storm caused extensive flooding on my property. The team worked tirelessly to remove the water, repair the damage, and return my home to its original condition. Their professionalism and dedication to their craft are unrivaled. I appreciate their prompt response and excellent service. Congratulations, Xpress Restoration!read more

Rowan Dean

20:50 27 Nov 23

All work was completed on time and with professionalism. I will use Xpress Restoration again if I have future leak... damage and will recommend the company to others.read more

Sam Mckinney

20:01 27 Nov 23

When a pipe burst in my house, causing extensive damage, Xpress Restoration stepped in. Their team responded quickly... and worked tirelessly to limit the damage. Their professionalism, knowledge, and attention to detail were exceptional. I am grateful for their exceptional service and would highly recommend them to anyone in need.read more

Williams John

22:28 22 Nov 23

Their quick response and effective repair methods exceeded my expectations. They worked nonstop to remove the water,... dry the affected areas, and prevent further damage. Their attention to detail and commitment to client satisfaction were admirable. I am grateful for their assistance and would strongly recommend them for any disaster cleanup needs.read more

Charles Tye

19:11 22 Nov 23

Their prompt response and efficient restoration methods exceeded my expectations. They worked tirelessly to remove the... water, dry the affected areas, and prevent further damage. Their attention to detail and dedication to customer satisfaction were admirable. I am grateful for their assistance and would highly recommend them for any disaster cleanup needs.read more

Donna Fiske

18:13 22 Nov 23

Xpress Restoration provided excellent flood damage restoration services. When a pipe burst in our kitchen, causing... extensive water damage, they were our first call. The team arrived quickly and handled the situation expertly. They removed the water, dried the affected areas, and returned our kitchen to its original state. The Xpress Restoration crew was friendly, skilled, and completely dedicated to their work. I am extremely grateful for their excellent service.read more

Jason Robert

15:47 22 Nov 23

I'd like to thank the entire staff for providing exceptional emergency water damage services. When our house flooded... due to a broken pipe, we were devastated. Xpress Restoration, on the other hand, stepped in and quickly restored our property. Their team was well-informed, dependable, and thorough in their work. They went above and beyond to make sure our house did not flood. I can't thank them enough for their outstanding service.read more

Jason Robert

17:43 21 Nov 23

I recently had a water damage emergency at my home, and Xpress Restoration came to the rescue! Their team was extremely... efficient and professional. They quickly assessed the damage and went to work. The Xpress Restoration team is highly skilled and knowledgeable, and they handled the flood damage with efficiency. I'm grateful for their exceptional service and would highly recommend them to anyone in need of emergency water damage services.read more

Joseph Holman

16:59 21 Nov 23

I recently had a water damage emergency and am extremely grateful for the assistance provided by Xpress Restoration.... The team arrived on time, assessed the situation, and worked tirelessly to mitigate the damage. Their knowledge and attention to detail were evident throughout the restoration process. I highly recommend them for their excellent emergency water damage services. Thank you for all of your efforts!read more

Dina Juliet

16:02 21 Nov 23

I recently had a water damage emergency in my home, and Xpress Restoration came to my rescue. Their team arrived on... time, and their professionalism was evident from the start. They quickly assessed the damage and began the restoration process. The Xpress Restoration team was thorough, detail-oriented, and meticulous in their work. I'm very pleased with the results and would not hesitate to recommend their emergency water damage services to others.read more

Justina Calip

14:46 21 Nov 23

I had an excellent experience with them. When my property suffered water damage as a result of a severe storm, their... team responded quickly and efficiently to restore my home. They worked hard to remove the water, dry out the affected areas, and return the property to its original state. The staff was extremely professional and paid close attention to every detail. I am extremely pleased with their services and would enthusiastically recommend them.read more

Claudecir Farias

20:37 20 Nov 23

When I needed emergency water damage services, I had a great experience with Xpress Restoration. Their team was... attentive and responsive from the moment I called. They arrived on time and immediately went to work. Xpress Restoration has a staff that is professional, efficient, and detail-oriented. They didn't leave any stone unturned in restoring my property to its former glory. I am very pleased with their work and would gladly hire them again.read more

Cleber Lúcio

20:11 20 Nov 23

I had a great time working with the disaster cleanup team in San Diego. When my property was flooded, they responded... quickly and provided thorough restoration services. Their team was professional, knowledgeable, and went above and beyond to ensure the cleanup was completed as quickly as possible. I appreciate their knowledge and would strongly recommend their services to anyone in need of water damage restoration.read more

David Ferreira

18:59 20 Nov 23

When I needed assistance for flood damage, they gave me incredible help. Their group was really well-run and... productive. They were punctual in their arrival and put out great effort to mitigate the damage caused by the water. The personnel at Xpress Restoration is amiable, competent, and passionate about their work. In order to return my house to its original condition, they went above and above. I am appreciative of their knowledge and fully endorse everything they have to offer.read more

Mark Conner

21:53 18 Nov 23

I can't thank them enough for their outstanding work. When my basement flooded, I was devastated, but their team... stepped in to help. They worked tirelessly to extract the water, dry the area, and prevent further damage. Their expertise and attention to detail were evident in the high quality of their work. I am extremely pleased with the results and would highly recommend their services.read more

Natasha Ben

21:16 18 Nov 23

Thank you from the bottom of my heart for your exceptional flood damage services. They came to my aid after a severe... storm caused extensive flooding on my property. The team worked tirelessly to remove the water, repair the damage, and restore my home to its original state. Their professionalism and dedication to their craft are unparalleled. I appreciate their prompt response and excellent service. Congratulations, Xpress Restoration!read more

Lora Furr

10:54 13 Nov 23

Service was provided in a very professional manner. The entire Xpress team from the office manager to the Project... Manager to the onsite team were easy to work with, respectful of our property and time commitments and very responsive to questions and concerns raised.read more

David Ormandy

12:02 12 Nov 23

All work was done in a timely and professional manner. .I will use Xpress Restoration if I have future leak damage and... recommend the company to others.read more

Aleya Sharif

11:46 12 Nov 23

I can't thank the people at Xpress Restoration enough for their excellent flood damage services. When our basement... flooded, we were terrified, but their staff responded quickly and took control of the problem. They worked tirelessly to remove the water and restore our property. During this stressful moment, the Xpress Restoration staff was not only professional but also caring and understanding. I'm quite impressed and would offer them my best recommendation.read more

Taylor Lynn

09:39 12 Nov 23

There were three bids total. Although they had a moderate price, no measurements were made during the inspection. The... task description was well explainedread more

Faaria Jessa

09:08 12 Nov 23

When a water pipe burst in our office, we were worried about the damage it would cause. However, Xpress Restoration... arrived promptly and took charge of the situation. Their team was highly professional and knowledgeable, guiding us through the entire process. They efficiently dried and restored our office, ensuring minimal disruption to our operations. Xpress Restoration exceeded our expectations, and we highly recommend their emergency water damage services.read more

Tina Franklin

08:50 12 Nov 23

services based on friends' descriptions. extremely competent. On schedule. Really tidy. very receptive to inquiries or... calls. If you're searching for full-service, expert residential maintenance, repairs, or new construction, I wholeheartedly suggest using his services. Many thanksread more

Bethan Roberts

23:36 11 Nov 23

I would suggest this company to any homeowner because it is sincere, polite, and goes above and beyond to satisfy its... customers. They should be at the top of your list if you are comparison shopping!read more

Jennifer Pearl

21:48 11 Nov 23

When a water leak caused significant damage in my basement, Xpress Restoration was quick to respond. Their team arrived... with all the necessary equipment and skillfully restored my basement to its original condition. The dedication and professionalism displayed by the Xpress Restoration staff were exceptional. Thank you for a job well done!read more

Edna Gonzalez

18:56 11 Nov 23

Their rapid reaction and efficient repair methods exceeded my expectations. They worked tirelessly to remove the water,... dry the afflicted areas, and avoid future damage. Their attention to detail and dedication to client happiness were admirable. I am appreciative for their assistance and would strongly suggest them for any disaster cleanup requirements.read more

Brandie Lee

17:35 11 Nov 23

Their prompt response and effective restoration methods exceeded my expectations. They worked diligently to remove the... water, dry the affected areas, and prevent further damage. Their attention to detail and commitment to customer satisfaction were commendable. I am grateful for their services and would highly recommend them for any disaster cleanup needs.read more

Vincent Browne

19:24 10 Nov 23

When my home was devastated by a flood, your team responded with urgency and expertise. You skillfully extracted the... water, dried the affected areas, and restored my home to its pre-damage condition. Your professionalism, attention to detail, and dedication to customer satisfaction were truly remarkable. I highly recommend Xpress Restoration for their exceptional services.read more

Rance Perrino

20:52 09 Nov 23

When my house was flooded, they reacted immediately and efficiently. Their team worked tirelessly to remove the water,... dry the affected sections, and restore my home to its previous condition. Their professionalism, competence, and attention to detail wowed me. I strongly suggest their services for any disaster cleanup or water damage restoration needs.read more

Todd Padurean

19:26 09 Nov 23

When my home was hit by a sudden pipe burst, causing extensive damage, Xpress Restoration came to the rescue. Their... team arrived promptly and worked tirelessly to mitigate the damage. Their professionalism, expertise, and attention to detail were truly commendable. I'm extremely grateful for their outstanding service and highly recommend them to anyone in need.read more

Wynny Freeman

18:11 06 Nov 23

The team at Xpress Restoration provided top-notch flood damage services. When we had a pipe burst in our kitchen,... causing extensive water damage, they were our first call. The staff arrived quickly and handled the situation with great expertise. They removed the water, dried the affected areas, and restored our kitchen to its previous state. The Xpress Restoration crew was friendly, skilled, and truly dedicated to their work. I'm incredibly thankful for their exceptional service.read more

Ester Bridge

12:39 06 Nov 23

I would like to extend my heartfelt appreciation to the staff for their exceptional emergency water damage services.... When our home suffered water damage due to a broken pipe, we were devastated. However, Xpress Restoration came to the rescue and swiftly restored our property. Their team was professional, reliable, and meticulous in their work. They went above and beyond to ensure that our home was free from any water damage. I can't thank them enough for their outstanding service.read more

Petra White

21:04 05 Nov 23

I had a water damage issue in my basement lately, and Xpress Restoration performed excellent service. Their personnel... was efficient and responsive from the moment I contacted them. They arrived at my house with all of the essential tools and began the repair procedure right away. Xpress Restoration's crew worked quickly to remove the water and guarantee that no additional damage occurred. I was really satisfied with their expertise and strongly suggest their emergency water damage services.read more

Gloriana Mccarthy

17:42 05 Nov 23

I want to express my sincere gratitude to the staff at Xpress Restoration for their outstanding flood damage services.... When our basement flooded, we were devastated, but Xpress Restoration turned our nightmare into a success story. Their team responded promptly, mitigated the damage, and restored our basement to its original condition. The staff was friendly, knowledgeable, and went above and beyond to ensure our satisfaction. Xpress Restoration is simply the best!read more

Lavinia Corona

16:14 05 Nov 23

I recently hired this water damage restoration service and was impressed by their professionalism and efficiency. When... a leak caused water damage in my living room, their team arrived promptly and quickly assessed the situation. They used advanced equipment to remove the water and thoroughly dried the affected area. The staff was courteous and knowledgeable, providing excellent customer service throughout the process. I highly recommend their water damage restoration services.read more

Claretta Baldwin

13:09 05 Nov 23

I recently had the misfortune of dealing with water damage in my home, but I was fortunate to have chosen Xpress... Restoration for help. Their team was incredible! They responded quickly, assessed the damage, and immediately got to work. The staff at Xpress Restoration is professional, courteous, and efficient. They left no stone unturned in their efforts to restore my home. I'm grateful for their expertise and would wholeheartedly recommend their emergency water damage services.read more

Sari Coffey

19:26 04 Nov 23

I recently experienced a water damage emergency, and I'm immensely grateful for the assistance provided by Xpress... Restoration. The team arrived promptly, assessed the situation, and worked tirelessly to mitigate the damage. Their expertise and attention to detail were evident throughout the restoration process. I highly recommend them for their top-notch emergency water damage services. Thank you for your hard work!read more

Clarette Mcfarland

16:13 04 Nov 23

I recently experienced a water damage emergency in my home, and Xpress Restoration came to my rescue. Their team... arrived promptly, and their professionalism was evident from the start. They efficiently assessed the damage and began the restoration process. The staff at Xpress Restoration was thorough, detail-oriented, and meticulous in their work. I'm highly impressed with the results and wouldn't hesitate to recommend their emergency water damage services to others.read more

Elnora Charle

20:54 03 Nov 23

I had an excellent experience with Xpress Restoration when I needed emergency water damage services. From the moment I... called, their team was responsive and attentive. They arrived at my home promptly and immediately got to work. The staff at Xpress Restoration is professional, efficient, and detail-oriented. They left no stone unturned in restoring my property to its original condition. I'm extremely satisfied with their service and would happily hire them again.read more

Ophelia Nava

20:08 03 Nov 23

I had an excellent experience with the disaster cleanup team in San Diego. When my property suffered water damage, they... responded promptly and provided thorough restoration services. Their team was professional, knowledgeable, and went above and beyond to ensure the cleanup process was done efficiently. I am grateful for their expertise and would highly recommend their services to anyone in need of water damage restoration.read more

Vishant Kumar

17:54 03 Nov 23

I had an amazing experience with them. When my home was flooded due to a burst pipe, their team arrived quickly and... efficiently restored my property. They removed the water, dried the affected areas, and even helped with the insurance claim process. The staff was professional, knowledgeable, and friendly throughout the entire restoration process. I highly recommend their water damage restoration services.read more

Stucco Judicial

18:11 02 Nov 23

I had a fantastic experience with them when I needed flood damage services. Their team was extremely efficient and... well-organized. They arrived promptly and worked tirelessly to mitigate the damage caused by the flood. The staff at Xpress Restoration is skilled, friendly, and truly dedicated to their craft. They went above and beyond to ensure that my home was restored to its original condition. I'm incredibly grateful for their expertise and highly recommend their services.read more

Stella Ben

20:37 31 Oct 23

I can't thank enough for their exceptional work. When my basement flooded, I was devastated, but their team came to the... rescue. They worked diligently to extract the water, dry the space, and prevent any further damage. Their expertise and attention to detail were evident in the quality of their work. I am extremely satisfied with the results and would highly recommend their services.read more

William Taylor

16:37 31 Oct 23

I can't say enough positive things about their flood damage services. When our house was hit by a severe storm, causing... extensive flooding, Xpress Restoration was there to save the day. Their team worked tirelessly to remove the water, repair the damage, and restore our home to its previous state. The staff at Xpress Restoration is experienced, reliable, and truly cares about their customers. I'm incredibly impressed and grateful for their exceptional service.read more

Alex McCloskey

16:02 30 Oct 23

I cannot thank you enough for the exceptional water damage restoration and flood damage services you provided. When my... property was hit by a major flood, your team arrived promptly and took immediate action. You skillfully handled the water extraction, diligently dried the affected areas, and restored my property to its original state. Your professionalism, expertise, and attention to detail were outstanding. I highly recommend Xpress Restoration for their exemplary services.read more

Mark Grooms

21:15 29 Oct 23

Greetings to the amazing staff I recently had a water damage emergency, and their team was a true lifesaver. They... responded quickly, assessed the damage, and immediately got to work. The staff's attention to detail and thoroughness in restoring my home were truly remarkable. I'm incredibly impressed with Xpress Restoration's emergency water damage services. Thank you for your outstanding work!read more

John M. Ezell

20:20 29 Oct 23

A heartfelt thank you to the staff at for their exceptional flood damage services. When my property was hit by a severe... storm, causing extensive flooding, they came to the rescue. The team worked tirelessly to remove the water, repair the damage, and restore my home. Their professionalism and dedication to their craft are unmatched. I'm grateful for their prompt response and outstanding service. Well done, Xpress Restoration!read more

omar Kashuru

09:04 26 Oct 23

A big thank you to this water damage restoration service for their exceptional work. When a pipe burst in my kitchen,... causing extensive damage, their team responded promptly and worked tirelessly to restore my home. They not only removed the water but also repaired the affected areas, leaving my kitchen looking better than ever. The staff was professional, skilled, and dedicated to ensuring my satisfaction. I highly recommend their water damage restoration services.read more

Agnes Wambui

18:08 25 Oct 23

A big shoutout to the staff for their outstanding flood damage services! When my basement flooded, they were quick to... respond and provided exceptional assistance. The team worked tirelessly to remove the water, dry the area, and restore my basement. Their attention to detail and commitment to customer satisfaction are truly commendable. I'm grateful for their prompt and efficient service.read more

Weilun Yao

03:44 25 Sep 23

Leo and Gil are very helpful and responsive when helping me to rebuild my burnt property. The result is very good,... highly recommendedread more

Olivia Athaide

19:23 24 Aug 23

I can't say enough good things about their flood damage restoration services. When an intense thunderstorm hit our... house, creating severe water damage, Xpress Restoration was there to rescue the day. Their crew worked tirelessly to remove the water, fix the damage, and return our home to its original condition. Xpress Restoration's crew is knowledgeable, dependable, and genuinely concerned about their clients. I'm quite satisfied and grateful for their outstanding service.read more

Anna GB

19:03 24 Jul 23

Daniel Rhoades

14:12 23 Jul 23

When a water pipe burst in our office, we were concerned about the damage it would do. However, Xpress Restoration... arrived quickly and took command of the issue. Their team was extremely professional and educated, assisting us through the entire process. They quickly dried and repaired our workplace, causing minimal inconvenience to our activities. Xpress Restoration exceeded our expectations, and we highly recommend their emergency water damage services.read more

Mary Compton

23:44 19 Jul 23

jackyng gruvnation

03:12 16 Jul 23

I recently experienced a water damage emergency in my home, and Xpress Restoration came to my rescue. Their team... arrived on time, and their professionalism was immediately apparent. They efficiently assessed the damage and began the restoration process. The staff at Xpress Restoration was thorough, detail-oriented, and meticulous in their work. I'm really happy with the results and wouldn't hesitate to recommend their emergency water damage services to others.read more

GRAFSHAT fwnelles

22:22 15 Jul 23

I had an excellent experience with them. When my property sustained water damage as a result of a strong storm, their... staff responded quickly and professionally to restore my home. They worked hard to remove the water, dry out the affected sections, and return the property to its previous state. The crew was really professional and paid close attention to every detail. I am quite pleased with their services and would enthusiastically suggest them.read more

Nathan Abbott

19:24 12 Jul 23

I can't thank you enough for the great water damage restoration and flood damage services you supplied. When my... property was flooded, your team responded quickly and took action. You expertly handled the water extraction, thoroughly dried the injured areas, and returned my property to its prior condition. Your professionalism, expertise, and attention to detail were outstanding. I heartily recommend Xpress Restoration for their excellent services.read more

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23:01 07 Jul 23

I recently had a water damage emergency in my basement, and Xpress Restoration provided outstanding service. From the... moment I contacted them, their staff was prompt and attentive. They arrived at my home equipped with the necessary tools and immediately started the restoration process. The team at Xpress Restoration worked efficiently to remove the water and ensure that no further damage occurred. I'm thoroughly impressed with their professionalism and highly recommend their emergency water damage services.read more

Sofia Alice

21:04 07 Jul 23

I recently had a water damage emergency at my home, and Xpress Restoration came to the rescue! Their team was... incredibly prompt and professional. They quickly assessed the damage and got to work right away. The staff at Xpress Restoration is highly skilled and knowledgeable, and they handled the flood damage with efficiency. I'm grateful for their exceptional service and would highly recommend them to anyone in need of emergency water damage services.read more

nidsawara Dumrongwutthithum

18:50 06 Jul 23

Jake Darren

20:05 05 Jul 23

I had an outstanding experience with them. When my property suffered water damage due to a severe storm, their team... arrived promptly and efficiently restored my home. They worked diligently to remove the water, dry the affected areas, and restore the property to its original condition. The staff was highly professional and attentive to every detail. I am extremely satisfied with their services and would recommend them without hesitation.read more

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18:09 30 Apr 23

Unfortunately I have had some bad experiences with some of the upper management in this business. I look at them as... very greedy & poor communicators.read more

Tiffany Myers

05:06 19 Mar 23

After a flood damaged our condo, we called Xpress Restoration, and they did an outstanding job for us! Xpress Crew did... a fantastic job of keeping us informed at every stage of the process, keeping us apprised of what the team was working on, and providing estimates for how long it would take. Thank you so much; their assistance was outstanding.read more

Sabrina Andrijov

21:14 22 Feb 23

Xpress Restoration came to the rescue when four rooms of our home, a hallway, and a coat nook were flooded this week.... The Crew arrived about 30 minutes after I had called to schedule an inspection. Leo was kind, polite, and professional, and got right to work assessing the damage and pulling out wet carpet padding. He set up drying fans and promised his crew would be at our house the next day to finish the clean-up. I appreciate the communication and promptness. Leo has also been very patient in answering all of our questions, and he's left us feeling reassured that our home will soon be back to normal. I highly recommend them.read more

Mayte Vlemmings

15:22 22 Feb 23

We contacted Xpress restoration during an emergency at our condo rental property where we had massive water damage.... Their team was on top of it immediately, even though we contacted them at 10 pm as the situation was occurring. Throughout the work, they were in communication with us every step of the way and were always available when we had questions. They helped us through dealing with insurance and gave us peace of mind throughout our claims process. I cannot recommend them enough! They did an outstanding job, and we were so pleased with the finished outcome once the job was completed.read more

Barbro Fredriksson

17:09 20 Feb 23

I am so glad I choose these guys to help me during a time of crisis. They were able to come out immediately when we had... a leak and we’re very honest from start to finish. Honest, quick, and ON TIME. I would 100% recommend them. Had a great experience with both Leo over the phone, and Omar, who came to my home for the inspection. Thank you!read more

Marcos Smith

15:07 26 Jan 23

Our room was leaking, and I don't know what to do or how to get someone to fix it. I called Xpress to assess the damage... for free. Omar identified the source of the leak and even made sure I understood what to do. I am very grateful to them for the peace of mind they have given me! Leo from Xpress and his team did a great job! They were responsive, prompt, professional and made my home feel safe even during flood cleanup. Definitely recommend working with this team!read more

Ermin Welles

05:03 26 Jan 23

Xpress Restorations fixed my water-damaged kitchen. They were very professional and helpful. We suffered water damage... and had the entire kitchen replaced. The team was quick and efficient. It was difficult to keep up with them as they chose materials to install, since they were so fast! I would recommend them again. We are delighted with our new kitchen.read more

Earl Jones

07:35 23 Jan 23

Xpress Restoration serviced my home after a leak caused substantial damage in several rooms. They inspected the damage... and got my home dry in a few days. Your team relieved our stress and provided excellent service and communication. Thank you so much.read more

Jerry Kyle

16:41 22 Jan 23

I just wanted to say thank you. Leo was very helpful from the begging, I was very stressed about the damage and what to... do and He walked me through the process and explained me everything over the phone before sending the team. The team arrived quickly; The best choice I could make. We fixed the water problems efficiently and easily, were very nice and the price was good highly recommend.read more

Antoni Huaña Flores

14:39 22 Jan 23

I'm a frequent phone dropper, and screen cracker. I'm from out of state.

E B

01:24 11 Jan 23

Express restoration came through when we needed them. Leo was very helpful with our needs. These guys are highly... recommended and would use them again if needed. Thank you guys, and a big thank you to Leo.read more

Peter Tran

00:12 05 Jan 23

Leo and his team did a fantastic job restoring our water damaged home. He was always l responsive and set my... expectations and exceeded them. We were lucky to have a great professional team to work with. They did our dry wall, fixed up our flooring and managed moving our clutter out of our living room while doing all the restoration.read more

Chris HoImes

12:10 04 Jan 23

I used Xpress for a flood that I had in my bathroom. They responded quickly to my call and showed up with all the... necessary equipment. They returned daily to check on the progress. Their prices are competitive as well. I would definitely recommend Leo and his team to anyone needing restoration services.read more

Ruth Berry

12:10 31 Dec 22

I woke up to a flood due to my water heater. Leo's and his crew came to my rescue. Excellent customer service, above... all, they are kind and genuine. They educated me and kept updating me on the progress. They are truly amazing, they worked very well coordinating restoration of my condo with my contractor, and insurance. I felt special and well taken care of. The guys also made sure that my neighbor was not affected by the flood. They inspected her condo to make sure that her walls were dry.read more

harun mwangi

00:13 28 Dec 22

Recently I had major water damage. Xpress with their team of professionals combined a repair with a new kitchen... remodel. This extensive remodel was completed on time and exceeded my expectations. Any small problems were handled with professional courtesy. My kitchen is beautiful!! The cabinets were refinished and look like new. The team was honest and reliable with exceptional skills. Leo the owner stands behind his service, and that is a major selling point for me. I highly recommend Xpress.read more

Varat Chandra Varat Chandra

12:34 27 Dec 22

A leak in our room has caused a lot of damage, and I don't know how to repair it. I was able to get Xpress to come out... and assess the damage for no charge thanks to Omar. Leo and his team from Xpress did an excellent job. They provided me with the peace of mind I needed when dealing with the flood cleanup. They were effective, prompt, professional, and made me feel safe as they worked. I highly recommend working with this firm.read more

Johnny Green

13:46 24 Dec 22

Everything was handled professionally and quickly when I had a water leak and flooding issue. From dealing with... insurance paperwork to finishing the job, everything was handled well and in a timely manner. Everything was up-to-date, and Leo ensured me everything the whole way through, so that I wouldn't worry or stress. I've continued to suggest his firm to friends and family for future reference.read more

Juliette Gomez

17:07 23 Dec 22

Xpress is a top-notch service provider in San Diego. They are one of the finest. I used Xpress for a water cleanup at... home. Xpress saved my home. The team was very efficient and professional. Leo and his crew are outstanding representatives of the restoration industry.read more

Maria Harley

19:33 10 Sep 22

My experience with Water Mold Fire Restoration was excellent. Xpress were great to deal with, came by my place around... 7:30AM to do an estimate as scheduled. They explained the whole mold remediation process and their pricing was very transparent and better than the other restoration companies I had contacted. Likewise, they were very punctual in responding to questions and the team showed up on time for the work. The team did a great job with the mold remediation and cleaned up well afterwards.read more

Stephen Lampert

18:58 09 Sep 22

Sarah Collins

13:36 08 Sep 22

Diny Lun

10:33 26 Jul 22

I woke up to a flood due to my water heater. Leo and his crew came to my rescue. Excellent customer service, above all,... they are kind and genuine. They educated me and kept updating me on the progress. They are truly amazing, they worked very well coordinating restoration of my condo with my insurance. I felt special and well taken care of. The guys also made sure that my neighbor was not affected by the flood. They inspected her condo to make sure that her walls were dry.read more

Dara Lum

10:31 26 Jul 22

I was referred to Xpress when my water heater in the garage exploded and water leaked into the wall. Leo came in,... explained everything in detail, and checked the walls and floor for wet spots. All the staff are very polite, always on time and kept the place clean. In the end they did a great job and if I needed them I would definitely use them again (I hope I don't!). Before hiring a flood restoration service in San Diego, I highly recommend talking to Leo at Xpress.read more

Fon Barot

10:29 26 Jul 22

Our room was leaking, and I didn’t know what to do or how to get someone to fix it. I called Xpress to assess the... damage for free. Omar identified the source of the leak and even made sure I understood what to do. I am very grateful to them for the peace of mind they have given me! Leo from Xpress and his team did a great job! They were responsive, prompt, professional and made my home feel safe even during flood cleanup. Definitely recommend working with this team!read more

Hread Plkjbn

10:24 26 Jul 22

What a team! These guys at Xpress really know what they are doing and talking about. They work efficiently and kept us... updated every step of the way. I couldn't ask for a better team to handle the cleanup and repairs to our home. I would definitely recommend their services to any and everyone. The pricing is very competitive and work is high quality. I strongly recommend Xpress!!!read more

Delmy David

14:41 11 Jul 22

My parents had an electrical fire at their house, luckily they weren’t home. Leo from Xpress Restoration was referred... to me by my agent and I’m grateful for being introduced to him and his company. His entire team was extremely helpful and patient, Leo is very knowledgeable and you can tell he’s been doing this for years, he’s very passionate about helping people and he demonstrated that through your the entire fire damage repair process l, he helped my parents get their property back to normal and his team exceeded our expectations. I’d highly recommend Xpress for any large fire damages to your property, these guys are the best. Thank you Xpressread more

Jeffray Gerden

03:46 11 Jul 22

I needed water removal and cleanup due to a burst pipe and my neighbor referred Xpress Restoration to me, Kevin arrived... within about minutes of the call, and promptly got to work extracting the water from my tile floors. Kevin was friendly and professional, explaining the process and what I could expect. I appreciate the prompt, professional service and would recommend Xpress for water removal and cleanup.read more

Wesley Garcia

05:47 29 Jun 22

The project leads were responsive to our questions, concerns, and adjustments throughout the duration of our kitchen... remodel. Projects almost always have unexpected hiccups, so the willingness of the team to engage in frequent communication to ensure the outcome matched our original vision was much appreciated.read more

Sergio Barraza

00:40 24 Jun 22

I am so grateful for finding Xpress Restoration for my kitchen restoration! I had a flood disaster and their process... was wonderful. My technician Omar was very personable and professional, and I felt comfortable and confident with him. Omar kept me informed every step of the process and worked with my insurance to make sure I didn't have to do anything. They know what they're doing, and I can't recommend them enough!Leo's and his team on the Xpress fix are a great team. When any water damage and drying needs to be performed, they get the job done. Happy with the work they did and the future of the company! I would recommend them anytime! Thanksread more

Victor Palacios

16:10 01 May 22

LOOK NO FURTHER! I had a horrible experience with a different water damage company so decided to call Xpress for the... restoration. Leo and his team are not only professional, they are honest and detailed in their work. Highly recommended, hire them you won't regret it!read more

Andy Lopez

04:53 19 Apr 22

Thank you Leo and the team at Xpress Restoration, from start to finish they provided excellent service. I had water... flood damage in my home and they showed up the very same day I called to help. The team is experienced, professional and thorough with their work which made it stress free. They are great at communicating every step of the restoration process as well. I would definitely recommend to anyone in need of their services.read more

Jeovany Aramburo

23:11 14 Feb 22

Xpress Restoration was great! They were recommended by a friend and their service exceeded expectations. I had water... damage and had to move fast. Since I met with Leo and his team, they were very thorough, professional, extremely honest (which I appreciated) as they set very realistic expectations from the start and also offered great guidance on how to work with my insurance provider. The quality of work was great! I would highly recommend them and will definitely call them again if needed.read more

Brandy Tovar

23:29 30 Dec 21

Leo is amazing, patient and very knowledgeable. My fathers hot water heater burst and flooded the garage and part of... the house. Leo came out and quickly went to work. He helped me navigate the insurance red tape and was extremely patient as we had to jump through many hoops with the ins. He did an amazing job would recommend definitely use again.read more

A Google User

01:17 18 Nov 21

Cassie

08:18 10 Nov 21

These guys were extremely helpful, honest, thorough and friendly. I wanted a second opinion on a remediation job that I... thought was poorly done. I assumed they’d put together a proposal for redoing the job. Instead, they were thorough in their inspection and ended up telling me they didn’t think it needed to be redone, showed me why, explained everything to me, didn’t rush, asked what questions I had, and they didn’t charge me a dime for their time. I’d call this company again in a heartbeat.read more

Ana Ro

16:57 09 Nov 21

The team at Xpress Restoration did a great job with a water leak in our bathroom that caused mold. The team is very ... professional, works quickly, Leo's very communicative with all the steps of the repairs. Thanks, Xpress Restoration! If you are ever in need of any Water Damage Restoration like this, contact them!read more

Janeth Ch

16:17 04 Nov 21

I had flood damage in my property and I decided to hire Xpress Restoration for the drying process and mitigation. Since... day one there where very professional. They explained all the process and what to expect. Leo was always available to me on the phone whenever I had questions. Xpress Restoration did a wonderful job! Would definitely recommend them to anyone. Thank you so much Xpress Restoration and Leo's crew.⚡read more

Anthony Manzon

01:12 03 Nov 21

There is no one else I would recommend than Xpress Restoration! I was in communication with Leo and his communication... was fast, efficient and he made everything easy for me! You will not regret reaching out to Xpress Resotoration!read more

Roberto Shim

23:00 29 Oct 21

Life savers!!! Called and told me that they will be onsite in an hr. They came in less than 30min. After 2-3 hrs, they... left everything as if nothing had happened! Thank you! Will definitely use you guys again!read more

Koko

15:50 14 Oct 21

Leo and his team are true professionals, they provided a great service to our home. They were committed to the job we... had hired for them to do and we couldn’t be more happy with their work. I highly recommend Xpress Restoration, as they are trustworthy and do great work.read more

George Harpe

18:18 29 Jul 21

On time and Leo was always willing to help and he always pick up the phone when I called. They where friendly and... always ready to help. Leo thank you for all your help.read more

Valeria Alatorre

13:04 30 Jun 21

I am a second time customer with Xpress Restoration. This second time started with a pinhole leak in the ceiling above... my kitchen and underneath my master. From the inspection, to the clean up, demo, insurance claims, and remodeling the process was very smooth-They do it all! Leo is just amazing to work with and wouldn't want to work with anyone else for such a big project. I am so pleased with all the work they did, I now have a fixed pinhole leak, new luxury vinyl flooring upstairs and a brand new dream kitchen. My expectations were exceeded, I am a very happy customer. Xpress Restoration has my loyalty and I will be sure to keep referring them to all my friends and family. THANK YOU for all the hard work and dedication!read more

Maria Rangel

19:35 18 Feb 21

I can’t say enough about this company and all their employees. Here you are treated like family. From the start of our... home inspection process through construction and follow-up, Xpress Restoration demonstrated their professionalism, expertise and exceptional customer service. It is clear that their true purpose is to ensure their client’s complete satisfaction. I 100% recommend Xpress Restoration for your next home or business improvement.read more

Michael Hayner

21:16 17 Feb 21

Clean professional and quick results with Leo. Always picks up the office and wick to help if there are any questions... at all. I would highly recommend him to anyone in need of restoration. The crew was also very friendly and prompt. Thanks again Leo for your professionalism!!!read more

Jean Claude Andre

20:24 05 Feb 21

I had damage that was done to the side of a home I was working in. Leo was my go to guy. He was very responsive and... attentive in our communication. As well as Paulina whom I first communicated with. I was very impressed with his punctuality. He said he would show up at 8:30 am and he was there by 8:25 am with his crew! As a Retired Veteran myself I appreciated his respect for my time. Leo, Thank you for your professionalism! We will definitely do more business in the future! #XpressRestorationread more

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Certifications, Ratings, and Awards

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2. Turn Off the Power

The next step in an emergency is to turn off your power. All you need to do is locate your main power switch and turn it off. It will often be in the breaker box. Switching it off will stop all electricity coming into the home. The last thing you need to worry about is electrical hazards in standing water. If you have gas, you may need to turn that off as well. Turning off these utilities will keep further damage from occurring.

4. Call a Water Damage Restoration Company

After stopping the water and turning off the electricity and gas, you should call a water damage restoration company to prevent as much damage as possible to your walls, woodwork, and furnishings. It is vital to do this as soon as possible because mold growth can start within just 24 to 48 hours. The water needs to be extracted quickly, so the drying process can begin.

The restoration company will have equipment to remove the water and dry things out properly to prevent further damage. They have the skills to deal with all types of water damage such as clean water (broken pipe), gray water (water heater, dishwasher, or washing machine overflow), and black water (sewage overflow, blocked drain).

They will be able to remove excess water and resolve any issues before they become expensive structural fixes. Wet carpeting can be dried without too much smell, if done correctly.

3. Remove Food or Drinks Contaminated by Water

If there is any food on counters or tables that has been contaminated by flood waters, discard immediately. You should never eat anything that has been exposed to dirty water. It is safer to throw it away and buy more than risk eating something that might make you sick.

5. Contact Your Insurance Company

Everything can seem like chaos when something unexpected happens. At that moment, you need to keep a cool head, and go through the steps to secure your property and call in professionals to deal with the issue. Once things are underway, you can contact your insurance company and submit a claim. Restoration companies like Xpress Restoration, Inc will help you with this part as well. They are experts at the insurance claims process and can help you navigate through your claim.

Benefits of Hiring Professional Restoration Services

Accurate quotes
State-of-the-art equipment
Work with insurance companies
Saves time and money
Increases safety for occupants
Quick action reduces further damage

NEED WATER DAMAGE RESTORATION SERVICES IN SAN DIEGO?

EMERGENCY RESPONSE

We respond to emergencies 24 hours a day, 7 day a week, 365 days a year. Highly trained technicians are ready to respond now to your call.

INSPECT THE DAMAGE

We will inspect the damage to ceilings, walls, floors and other parts of your property FREE of charge. We use state-of-the art infrared cameras and moisture monitors to find all areas of damage, even if they’re hidden.

SECURE FURNITURE & BELONGINGS

We will move belongings to a dry place. If the damage is extensive, we will carefully pack and inventory the items for safe-keeping until your property is restored

DRY OUT

We will ensure your property is completely dry by placing fans and dehumidifiers anywhere the structure is wet. For more severe damage, we may also remove drywall, flooring, and other material that is beyond repair.

RESTORATION

After ensuring your property is dry, we will work with you to restore it to its pre-damage condition and return your belongings to get you BACK TO NORMAL.

INSURANCE CLAIM SUPPORT

We have helped thousands of customers navigate the insurance claim process for water damage.

How to Hire a Water Damage Restoration Company

There are numerous water damage repair companies in any region. In order to find the right company, search online. It is easier and faster. Go to a few websites and read the customer reviews and testimonials of its clients. What is their experience? Ask the customers if they had good or bad experiences with the company.

You can check if the water damage company is licensed by contacting the state’s Department of Commerce. Also, search the BBB to find out if it has any complaints filed against it.

Cost of restoration services

Depending on your property damage, you may be eligible for a Red Cross disaster recovery fund. If you file a claim with the county, you can recoup up to 75% of the money you spend on your water damage restoration costs. You can also borrow from a personal line of credit. Do not pay for water damage restoration service in full up front. Instead, ask the company for a payment plan.

You can check if the water damage company is licensed by contacting the state’s Department of Commerce. Also, search the BBB to find out if it has any complaints filed against it.

What to Do While Waiting for Help to Arrive?

What should you do while waiting for help to arrive? Staying safe is the number one priority. If you can, turn off the water. But if it is unsafe to do so, wait and let a trained professional do it. If it is unsafe to be inside, wait outside for help and brief them about the situation when they arrive.Remove children and pets from the area, maintain a safe place for them away from the danger.

It is a good idea to have a list of phone numbers on hand for emergencies.You can be making phone calls to the electric company, water company, gas company, and etc.

How to Get a Quote

Contact us at Xpress Restoration for a quote for water damage restoration. We help with insurance claims and take things like mold remediation and Full Service Flood Cleanup. Emergency response in under 1 hr.

GET YOUR FREE ASSESSMENT

San Diego water damage restoration & repair

 5/5

I am so glad I contacted Xpress Restoration! Leonardo is extremely professional. He came out right away and did a thorough assesment. They are very professional, knowledgeable and trustworthy. Highly recommend and will be calling them again if ever needed!

-Freddy Canizales Jr.

24 HOUR WATER DAMAGE RESTORATION

Xpress Restoration is San Diego’s trusted emergency Water Damage Restoration, cleanup, and repair company. We respond to a wide variety of disasters, including water Damage Restoration, fire, smoke, storm, and more. Our goal is to quickly assess the damage and repair it to be as good as new, so you can resume your life without worry.

We are available 24/7/365 and respond in less than 60 minutes. If you are dealing with water damage, fire damage, storm damage, or smoke damage. Call us Today at 619-607-3857.